Service

Competent service with a 24-hour hotline

What’s the point of having the best products and services without the right support?
Precautionary maintenance and competent support are essential prerequisites for reliable and durable constructions. We consider ourselves responsible for our products 24 hours a day, 7 days a week, 365 days a year. A technical hotline with expert contact partners provide you with constant access to EAE support. Trust in the wide-reaching experience of our service team.

Comprehensive stock holding and long-term availability of spare parts

Carefully selected subcontractors with a high level of expertise in the market provide the basis for our products and services.
We place our trust in industry-approved standardised components that have already proven their reliability thousands of times over. Should an incident arise, a comprehensive stock holding at EAE is available, as well as a competent support service from our subcontractors, who provide spare parts across the globe with short notice from their long-term stock holding.

Open and transparent communication

We are open to criticism, and equally to praise.
Mutual understanding is essential for effective solutions that smooth the way for the long term. EAE places great emphasis on open and transparent communication where requirements and ideas are taken seriously.

Long-term business partnerships

With this motto, EAE hopes to provide you with the right partner for solutions and service!

Hotline

You've got a problem and need advice? We are at your service every day - 24 hours.
Please call:

EAE service for stage technology
Phone: +49 (0) 1805 323 468
E-Mail: service@eae-coswig.com

Address:
EAE - Ewert Automation Electronic GmbH
An der Walze 7
01640 Coswig
Germany

Contact

Olaf Hoffmann
Head of Service Department
E-Mail: hoffmann.olaf@eae-coswig.de
Phone: +49 (0) 30 707 621 23
Fax: +49 (0) 30 707 621 59
Mobile: + 49 (0) 151 121 878 94

Address:
EAE - Ewert Automation Electronic GmbH
Service Department Stage Technology
Großbeerenstraße 169 / 171
12277 Berlin
Germany